Privacy Policy

PRIVACY POLICY Last Updated: July 16, 2026 This Privacy Policy describes how Front Street Software LLC ("Typewriter," "we," "our," or "us") collects, uses, retains, and discloses information in connection with trytypewriter.com, the Typewriter desktop application, accounts, hosted AI features, billing, and related services (collectively, the "Service"). This Policy is a notice of our practices and does not create contractual rights beyond those required by applicable law. By accessing or using the Service, you acknowledge this Privacy Policy. --- 1. Information We Collect Depending on how you use the Service, we may collect: - Account and contact information, such as your name, email address, account identifiers, authentication information, communications, preferences, and settings. - Transaction information, such as purchase amounts and status, Prepaid Balance, Auto-Reload settings, payment and billing metadata, refunds, disputes, and related records. Payment details may be processed by payment providers. - Content and AI interaction information, such as screenplays, scripts, notes, outlines, prompts, instructions, selections, files, context, and other material you submit or make available to online or AI features; AI output; model choices; request identifiers; token and usage data; and errors. - Device, network, and usage information, such as IP address, browser, device and operating-system information, app version, URLs, referrers, access times, feature activity, diagnostics, and identifiers. - Cookie, pixel, click, attribution, analytics, and advertising information, including information collected through similar technologies or received from analytics and advertising partners. - Information we infer, combine, aggregate, de-identify, or derive from the information described above. Files that remain solely in local device storage are not submitted to the Service unless you use a feature that transmits or otherwise makes them available. We collect information directly from you, automatically from your browser, device, or use of the Service, and from service providers, platforms, and other partners. --- 2. How We Use Information We may use information to: - Provide, operate, maintain, personalize, and support the Service. - Authenticate users, administer accounts, communicate with you, and respond to requests. - Process payments, Prepaid Balance, Auto-Reload, refunds, disputes, and billing records. - Process AI requests, provide output, and operate related features. - Analyze use, measure performance and campaigns, conduct research, and provide analytics, attribution, advertising, and marketing. - Test, evaluate, improve, develop, and train Typewriter, related services, AI features, and machine-learning systems. - Create and use aggregated, de-identified, statistical, technical, or derived information for business purposes. - Monitor, secure, debug, troubleshoot, prevent fraud or abuse, and enforce our agreements. - Comply with law, respond to legal process, protect rights and safety, resolve disputes, and support corporate transactions. - Carry out other purposes disclosed when information is collected or otherwise permitted by law. Where applicable law requires a legal basis, our bases may include performing a contract, pursuing our legitimate interests or those of others, complying with legal obligations, and consent where required. --- 3. How We Disclose Information We may disclose information to: - Affiliates and personnel involved in operating Typewriter. - Vendors and service providers for hosting, storage, authentication, payments, communications, support, security, diagnostics, analytics, advertising, marketing, and other business operations. - AI model, gateway, and infrastructure providers when you use AI features. - Advertising, attribution, and analytics partners, which may use identifiers, activity, device, network, transaction, and campaign information under their own terms and policies. - Professional advisers, insurers, auditors, financing sources, and counterparties. - Government authorities, courts, regulators, law enforcement, or other parties when required or permitted by law or when we believe disclosure is appropriate to protect rights, property, safety, security, or the Service. - Actual or prospective parties to a financing, reorganization, merger, acquisition, sale, transfer, bankruptcy, or similar transaction. - Other parties at your direction, with your authorization, as disclosed when information is collected, or as otherwise permitted by law. We may also disclose aggregated, de-identified, statistical, technical, or derived information for business purposes. Some disclosures may be treated as a sale, sharing, targeted advertising, or another regulated activity under certain laws. --- 4. Cookies and Similar Technologies We and third parties may use cookies, pixels, software development kits, local storage, and similar technologies for authentication, functionality, security, analytics, attribution, personalization, advertising, and marketing. These technologies may collect information over time and across websites, applications, devices, and services. Browser or device controls may affect some technologies and Service functionality. --- 5. User Content, AI, and Training As described in the EULA, we may process and use User Content, AI interactions, and information derived from them to operate, analyze, secure, support, improve, evaluate, develop, and train Typewriter, related services, AI features, and machine-learning systems. Information submitted to AI features may be processed by third-party infrastructure and AI providers under their terms and policies. --- 6. Retention We may retain information for as long as reasonably necessary or permitted for the purposes described in this Policy, including operating the Service, maintaining business and transaction records, enforcing agreements, resolving disputes, preventing fraud or abuse, developing products, and satisfying legal, tax, accounting, security, or compliance requirements. Retention periods vary by information type, purpose, relationship, and legal requirement. We may retain information for longer when reasonably necessary or permitted, and may retain aggregated, de-identified, statistical, technical, derived, evaluation, training, and development information after other information is deleted or an account ends. Except where applicable law requires otherwise, we have no obligation to retain information for any particular period. --- 7. Security We use measures designed to provide a level of security appropriate to the risk. No security measure, transmission, network, or storage system is completely secure, and we cannot guarantee the security, confidentiality, integrity, availability, or preservation of information. --- 8. Privacy Rights Depending on your location and subject to applicable law, exceptions, and verification requirements, you may have rights to request access to, correction or deletion of, or a copy or portability of certain personal information; to object to or restrict certain processing; to opt out of certain sales, sharing, targeted advertising, or marketing; to withdraw consent where processing relies on consent; or to appeal a decision about a request. To submit a privacy request, email hello@trytypewriter.com. We may request information to verify your identity and authority, and we may deny or limit requests as permitted by law. You may also opt out of marketing emails through the instructions included in those messages. --- 9. International Processing Information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. Those countries may have laws that differ from those where you live. Where applicable law requires transfer safeguards, we may rely on legally recognized mechanisms. --- 10. Age Requirement The Service is not directed to anyone under 18, and you may not use it if you are under 18. --- 11. Changes to This Policy We may update this Policy by posting a revised version. Unless otherwise stated or required by law, changes are effective when posted. --- 12. Contact Email: hello@trytypewriter.com --- © 2026 Front Street Software LLC. All rights reserved.